Apple issued internal guidance to stores and service providers about diagnosing and repairing the iPhone Duo's inner display cracking issue, which affects a small number of units, as stated in a public statement. The company stated that most units are unaffected and that impacted units appear to exhibit defects quickly after use, according to Apple.
Samsung launched an ad campaign mocking the iPhone Duo's display issues, featuring images highlighting cracks in the device's screen. The company described the effort as a "playful new campaign" tied to the foldable rivalry, while Apple reiterated that only a small number of units are affected and urged users to contact AppleCare for replacements.