Bandai Namco announced the closure of Reflector Entertainment, which developed 2024’s Unknown 9: Awakening. The Montreal studio, acquired in 2020, faced layoffs in 2024 and 2025 amid unmet sales expectations. The publisher stated the decision followed evaluations of future business plans and profitability.

Bandai Namco expects an "extraordinary loss" of approximately €21 million in Q3 financial results for the fiscal year ending March 31, 2027, due to Reflector’s dissolution. The studio’s only released title, Unknown 9: Awakening, received mixed critical reception with a 59 Metascore and "Mixed" Steam reviews.